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Détails du poste

Privacy Policy Job Openings Accounts Receivable Collection and Billing Specialist Finance - Edmonton, Alberta Department Finance Employment Type Full-Time Minimum Experience Experienced The Accounts Receivable Collection & Billing Specialist is responsible for the accurate and timely administration of customer invoicing, collections, cash application, account reconciliation, and accounts receivable reporting. This role ensures the organization's receivables are effectively managed to maximize cash flow, minimize overdue accounts, and maintain accurate financial records. The incumbent serves as a key liaison between customers, operations, and sales, providing exceptional customer service while enforcing company credit and collection policies. Essential Responsibilities Billing & Invoicing Generate, review, and distribute accurate invoices. Verify invoice accuracy, supporting documentation, pricing, holdbacks, taxes, and payment terms. Maintain customer billing records and ensure invoices are properly recorded within the ERP system. Collections Management Monitor customer accounts and aging reports to identify overdue balances. Conduct collection activities by phone, email, and written correspondence while maintaining positive customer relationships. Negotiate payment arrangements and follow up on outstanding commitments. Escalate delinquent accounts in accordance with company procedures and collection policies. Cash Application & Payment Processing Receive, verify, and accurately apply customer payments to outstanding invoices. Investigate and resolve unapplied cash, short payments, overpayments, and payment discrepancies. Reconcile customer remittance information with payments received. Support deposit verification and maintain accurate transaction records. Account Reconciliation & Dispute Resolution Reconcile customer accounts and resolve billing discrepancies in a timely manner. Investigate disputed invoices by collaborating with internal departments and customers. Maintain supporting documentation and ensure prompt resolution of account issues. Reconcile accounts receivable subledgers with the general ledger as required. Reporting & Analysis Prepare and maintain accounts receivable aging reports and collection status reports. Monitor key performance indicators such as Days Sales Outstanding (DSO), collection effectiveness, and overdue account trends. Provide reporting and recommendations to management regarding collection performance and account risk. Assist with month-end and year-end financial reporting activities. Credit & Risk Administration Assist in the review of customer credit applications and supporting documentation. Monitor customer credit exposure and identify accounts presenting increased financial risk. Recommend account holds, revised payment terms, or collection actions when appropriate. Support bad debt evaluations and write-off recommendations in accordance with company policies. Process Improvement & Cross-Functional Collaboration Work with Operations, Sales, and Project Management teams to resolve customer concerns and billing issues. Identify opportunities to improve invoicing accuracy, collection efficiency, and cash flow processes. Support the development and maintenance of receivable-related procedures and controls. Participate in ERP enhancements, testing, and process improvement initiatives. Other Duties Adhere to all company policies, procedures, and ethical standards. Identify opportunities for process improvements and increased efficiencies. Participate in training and professional development activities. Support a positive team environment and collaborate effectively across departments. Maintain punctuality, reliability, and accountability for assigned duties. Other duties as required. Core Competencies Financial Accuracy and Attention to Detail Customer Service Orientation Communication and Negotiation Skills Analytical and Problem-Solving Ability Time Management and Organization Accountability and Professional Integrity Qualifications Diploma, certificate, or degree in Accounting, Finance, Business Administration, or a related discipline; equivalent experience may be considered. Accounting-related coursework or professional designation (CPA, or equivalent) is considered an asset. Minimum 3 to 5 years of progressive Accounts Receivable, billing, collections, or accounting experience. Demonstrated experience managing customer accounts and collection activities. Experience within construction, manufacturing, industrial, professional services, or project-based environments is considered an asset. Knowledge of accounting principles and accounts receivable best practices. Understanding of credit management, collections procedures, and customer account administration. Knowledge of financial controls and recordkeeping requirements. Understanding of contracts, payment terms, lien holdbacks, and project billing is considered an asset. Proficiency with ERP and accounting software such as Sage Intacct, Sage 300, Microsoft Dynamics, NetSuite, or equivalent. Advanced Microsoft Excel skills including Pivot Tables, VLOOKUP/XLOOKUP, filtering, and data analysis. Strong proficiency in Microsoft Outlook, Word, and Teams. Disclaimer This job description is intended to describe the general nature and level of work performed by the incumbent in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. The Company reserves the right to assign, modify, or reassign duties and responsibilities as necessary to meet business needs. The Company is committed to providing accommodation in accordance with applicable provincial human rights legislation, including but not limited to the Alberta Human Rights Act, the Ontario Human Rights Code, and The Human Rights Code (Manitoba). Reasonable accommodation will be provided, upon request, to qualified individuals with disabilities or other protected grounds, to the extent required by law. Employees are expected to communicate any accommodation needs in a timely manner to enable the Company to assess and implement appropriate measures. Duties, responsibilities, and reporting relationships may be amended from time to time in response to operational requirements, industry practices, or organizational changes. Where such modifications are consistent with the reasonable and natural evolution of the position, the nature of the work, and the business environment, they shall not constitute a fundamental change to the terms of employment and may be implemented without prior written notice. Link to This Job Location Edmonton, Alberta Department Finance Employment Type Full-Time Minimum Experience Experienced Privacy Policy Terms of Service © BambooHR All rights reserved.

Ce que vous ferez

The specialist manages the full accounts receivable cycle, including accurate invoicing, proactive collections, and cash application. They are responsible for reconciling customer accounts and providing financial reporting to maximize cash flow and minimize overdue balances.

Exigences

Requires 3 to 5 years of progressive experience in accounts receivable or billing, preferably within construction or industrial environments. A diploma or degree in Accounting or Finance is required, with proficiency in ERP systems and advanced Excel skills.

Compétences indiquées

• Service à la clientèle · Souhaitée
• Analyse de données · Souhaitée
• Microsoft Excel · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Accounts Receivable
• Billing
• Collections
• Cash Application
• Account Reconciliation
• Financial Reporting
• Credit Risk Management
• ERP Software
• Microsoft Excel
• Customer Service
• Negotiation
• Data Analysis
• DSO Monitoring
• General Ledger
• Dispute Resolution
• Financial Controls

Domaines d’emploi

• Finance & Accounting
• Customer Service & Support
• Administrative
• Construction
• Manufacturing